Introduction

Welcome to Seven Dial ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B Marketplace Platform.

By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect the following personal information when you register:

• Full name and email address
• Phone number and business address
• Company name and GST number (for Sellers)
• Professional designation and firm details (for Buyers)

Business Information

For business purposes, we collect:

• Product catalogs and specifications
• Business documents and certifications
• Transaction and communication history
• RFQ submissions and bid information

Usage Data

We automatically collect information about your device and how you interact with our platform, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

• To create and manage your account
• To facilitate connections between Sellers and Buyers
• To process RFQ requests and bid submissions
• To send transactional emails and notifications
• To improve our platform and user experience
• To prevent fraud and ensure platform security
• To comply with legal obligations and resolve disputes
• To send marketing communications (with your consent)

Public Information Disclosure

Your contact information (email address, phone number, company name, and business address) will be publicly visible in our B2B marketplace directory. This is essential for facilitating business connections between Sellers and Buyers. By registering, you consent to this public visibility.

You can manage your profile visibility settings in your account dashboard. However, some information must remain public for the platform to function effectively as a B2B marketplace.

Information Sharing

• Other Users: Your business profile is visible to other registered users
• Service Providers: Third-party Sellers who help us operate the platform
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. You can control cookies through your browser settings.

Children's Privacy

Our platform is intended for business professionals aged 18 and older. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the updated policy.